@julia I know.
@bertolt_brecht I've been taking a chainsaw and made hundreds of sacrifices of campers and whiners to the gods of slaughter. All I got was more demand, and more angry shooters pointing at me, so...
@Ao1-Pointblank All the more reason why you need to provide proof. Complaints and "crying" alone are not going to get you anywhere, except most likely a worse position.
As for the other matters, the auths are only human, all the while a good heart is taken full advantage upon by some people.
That, and one way or another, the offender in question is probably a tech genius, something that will be realized only when it's too late. We wouldn't know, because we can't see the other side of their computer screens.
The only problem I see being pointed out is that the server isn't being monitored by auths 24/7. Plus, shit happens, just not all the time.
But by all honesty, what kind of person would be willing to babysit the players all the time? It's not a paid job. Obviously an auth is not going to be active all the time, because they'd have more important things to do.
I'm sure much would be a lot more smooth if people help the auths help them, like Obst said.